HDD Data Recovery Services in UK | Data Replay Services

Recover your lost data from hard drive, fast and professional.

Archive for the ‘data’ tag

Dell HDD error 7 and Go Pro Recovery

without comments

Error 7 HDD diagnostic
My Dell / Western Digital Blue laptop HDD, has stopped working correctly.
After running internal HDD diagnostic it shows up with a code / status 7 error every time.
After taking the drive out of the laptop and plugging it into a external caddy into my main PC.
It manages to loads some files/directories but others come up with a “corrupted or damaged” error.
Dell HDDI’ve also tried running the diagnostic tool SpinRite 6 to recover the driver this has also failed.
As such I am out of ideas and do not wish to damage the drive itself by opening it in an household environment.
I would be grateful of any assistance you can provide.

GoPro Data Recovery
I have a question regarding a potential data recovery job that I’m hoping you could help me with. To set the background the files are .360 video files shot on a GoPro MAX of size approximately 300MB and I believe there to be two files which were taken and individually deleted on 01.05.22. The SD card on which they were written to is a 16GB microSD card and has had no data written to it since. I personally own copies of Easeus and Sandisk Rescue Pro data recovery software which I have ran on the SD card. From what it looks like the software has actually managed to find and recover what I think to be the correct files at their full file size (304MB and 253MB). However they were recovered as .mp4 files rather than .360 and I am unable to play them back. I have tried to change the file format to .360 and use the GoPro player to play them back but they are still unplayable. I am hoping that you would be able to advise me further with regards to professionally repairing the corrupted files or recovery by a different means.

Written by admin

July 11th, 2022 at 9:33 am

Posted in Data Recovery Services

Tagged with , , ,

Macbook lost data and cryptocurrency

without comments

MacBook Pro Data Recovery
My MacBook Pro (2013 model as described at https://support.apple.com/kb/SP668?locale=en_GB)’s internal hardrive (in fact, an SSD drive if I understand well) died on me a few weeks ago. My laptop crashed, so I pressed the power button as I sometimes do in order to restart it. But my MacBook didn’t start (the screen displayed a folder icon with a question mark on it) as the drive was no longer recognised by my MacBook. I went to an Apple Store and they mounted the SSD drive on one of their adapters – it wasn’t recognised either. It looks like the problem was caused by a short-circuit/overvoltage.
data lossI have already sent the SSD drive to a lab that specialises in data recovery. They were rather optimistic at first, but after keeping it for two weeks they told me the drive was too damaged and no data could be recovered.
I have no backup as I had lost my TimeMachine backup a couple of weeks before. I have basically lost all my data from the past 20 years. This is a very hard pill to swallow. So I’m willing to leave no stone unturned in order to try and recover my data.
Do you believe you might be able to help me, I am anxious to retrieve the data from the hard drive as it contains a Bitcoin wallet and I’ve heard that you are experts in recovering this? Or do you think if another lab was unable to recover the data nothing can be done about it?

Lost Data Compensation
I require a quote for retrieving files from the HDD to form part of a compensation claim….
My laptop went in to a company for a software upgrade and came back with no desktop files, they did not back anything up before hand and so I’ve lost all my files, apparently the hard drive is corrupted they told the court but my solicitor requires 3 quotes to present to the court to determine my compensation level. The matter is further complicated because the laptop contained a Metamask cryptocurrency application that is worth quite a lot of money. I’ve reached out to the Metamask support forum but without success.

 

Written by admin

May 23rd, 2022 at 10:37 am

iPhone, MacBook, iMac and External (USB) hard drive recovery

without comments

In this article we examine data recovery from

  • iPhone
  • MacBook and iMac
  • External (USB) hard drive recovery

iPhone 11 Recovery London

I have an iPhone 11 Pro Max that was dropped in water. During the day it was dropped there were a lot of photos taken as we were on holiday, the phone backs up every evening so the latest back up is the night before, therefore photos taken from that day were not backed up. I need the data from the phone and am looking to find a data recovery service in London. I understand Data Clinic Ltd may be able to help?
We are trying to recover the photos, from what I understand the phone is unlikely to be restored to full working order so we’re just trying to recover those photos.
Originally, it was turning on and receiving notifications however the screen was totally unresponsive. We took it to a repair shop in London and they were unable to fix it, and now it appears to be stuck in a boot loop. Would you be able to help recover the photos?

Mac Recovery

I was searching for someone who could provide a Mac data recovery service as I want to recover my photos from two Apple Macs that I have. One says to format now and i cannot see the images which i had i wanted that sorted. From the second Mac i want the deleted pictures recovered and the ones saved on it i cannot view also. If it is possible to see them that would be great. All pictures got deleted from the both my MacBook Pro and my iMac, i tried recovering them using the software online and only managed to recover some and from them some are not viewable are black as i saved them on the same hard drive which i shouldn’t have. However if the deleted pictures could be recovered from them it would be great and after recovery i would like the memory cards back also. Please let me know if you are able to do this for me. I am willing to come to London to drop the cards off and for collection also.

External hard drive recovery

I’m looking for an external (USB) hard drive recovery service. I have a Seagate and a Western Digital hard drive and I need the data recovered from both of them. The drives are still recognised by the computer but I can’t get any further as they don’t show up on Finder or Windows Explorer. I’m hoping you can return the data to me on another hard drive that I can then plug into my Mac or my Windows machine and access the recovered data again.

Written by admin

March 16th, 2022 at 2:00 pm

Bristol and Leicester Data Recovery

without comments

WD Elements doesn’t fire / spin up
My WD ELEMENTS DESKTOP 1TB external hard drive will no longer fire up / spin and is not recognised by any PC. I am looking to recover family photos in particular and am based in Leicester. I can call into Data Clinic on St George’s Way Leicester if that helps?

Both my laptop and my external hard drive appear to have issues. I have stopped using the laptop but need to remove the information but it has basically just completely stopped – possibly from over use? The external hard drive has only just started to haev problems, it si a WD passport and clicks and whirs when I plug it in and isnt detected on my windows laptop. This is recent but it contains a lot of vital information.

Leicester

WD External recovery needed
I have an external hard drive (model: WD My Passport Red/Mudder Case 1TB) which has predominately image files saved on it. I live just outside Bristol and believe Data Clinic have a data recovery office at Castlemead?
The hard drive is not being recognised when plugging in, regardless if plugged into a mac or windows laptop.
The hard drive didn’t sustain any obvious damage ie broken; water damage etc and stopped working from one day to the other.
I’d appreciate a quote on a possible data recovery.

Seagate in HP Pavilion
I have a Seagate SATA 160GB disk used previously in an HP Pavilion laptop before it broke down. The disk is not recognised and there are some quite sentimental files on there I would like to recover. The disk has been removed from the laptop.

Phone dropped in the Sea
My phone was dropped to the sea about a month ago. I took it to the phone service shop to recover my pictures, but they told me that it is not possible to do it. As you have advaced technology and experienced engineers maybe you would be able to recover my gallery (exact dates: 31/03/2021 and 01/04/2021). I would be very grateful if you would give me any hope.
Please let me know if there are any possibilities and how much it would cost.

Written by admin

May 10th, 2021 at 1:28 pm

Greater Manchester, Salford, Stockport, Bolton Data Recovery

without comments

Written by admin

February 21st, 2021 at 1:10 pm

Help with Samsung A50 Phone and WD HDD on Disk Manager

without comments

Samsung A50 phoneIn this post we discuss saving photos from a broken Samsung A50 phone and a Western Digital Elements hard drive that is not showing up on Disk Manager.

Need help saving photos on a Samsung A50 phone
Before I broke the display on my Samsung A50 phone, I had a fingerprint and a template, but after changing the display, only the template I don’t remember remained. I asked at Samsung services but they said that factory settings are needed. Is there any chance you can help me remove the template or at least save my photos?

WD Element not showing on disk manager
This drive came from a WD Element external drive which I took out to use internally (this was a while ago). During a power surge, related to a faulty USB hub, this particular hard drive decided to not show up on disk manager. I then decided to disconnect it and reconnect it externally via a SATA-to-USB interface. Windows is not seeing any data on these partition, even though the drive was almost full, and prompts me to format (which I didn’t). The drive seems to be healthy and functional. There is a lot of important data on this hard drive and I need the folder structure to be preserved for the data to be useful.

Written by admin

December 9th, 2020 at 12:44 pm

Memory Card data recovery

without comments

An event has been captured on a digital camera, the images saved straight onto a 32gb sd memory card.
Approximately 300 Images were copied over to a mac book laptop after the event. or so we thought.
In actual fact, in the destination folder on the laptop, only 250 of them successfully copied, as for the rest, they are ‘greyed-out’, when they are clicked to open, a error message states, ‘this file can not be opened as it is in use by another program’.
-There is no other program opened with the images in use.
-The original 32GB SD memory has been formatted since. then another event was shot and saved onto this same memory.
Please let me know if you can help, if your service comes with a no data, no fee policy and what your price is for a job of this nature.

Card is an XQD card (possibly Sony), which has been accidentally formatted. Nothing written to it since, they ran some Sony device checking app over the card which could ‘see’ some files but could not access or recover them (customer assures me nothing overwritten). She will need to get authorisation but thinks they might go for Priority and get this overnighted to us themselves. They would also provide RM and an adaptor/reader (I don’t think we have seen this format before and none of our readers seem to mention it )

memory cards

Written by admin

September 9th, 2020 at 3:15 pm

Posted in Computer Repair

Tagged with , ,

Hard drive recovery

without comments

In this post we focus on hard drive recovery, what it is, how it works and the leaders in the data recovery business sector. Below are instances of people with unresponsive hard drives who require a data recovery service.

Drive powers up, not recognized on PC, makes loud clicking noise (3.5″ drive)

External dropped, sounds like stiction, quoted usual 450 – 500 plus etc. according to results. Only after gone when booking in realised had been opened, this not mentioned by customer, will have to contact and explain re diag. Contains family photo collection.

I deleted files on my C drive and I’m unable to recover them.

My iomega external hard drive has stopped communication with the Laptop, its power light is working and you can hear the drive spinning, however, its not recognised when the USB cable is plugged in

Possible read/write head issue. 2gb drive I need data recovered on behalf of a client of mine

Laptop hard disk – sounds like bad sectors – local IT shop cannot access it

Its a Seagate 1tb hard drive Model SRD00F1 that has a blue light blinking when plugged in but stopped showing upon the computer altogether a couple of weeks ago. I’ve bought a new cable, which made no difference. It doesn’t appear in disk utility or any other way on my Mac and I have tried to see it on another Mac with no success. Can you recommend a hard drive recovery service please as the hard drive contains my entire work portfolio and all my photos from the past few years

1TB WD – device booting up but not giving access to laptop. been taken out of laptop – said laptop was making noises but thinks that was laptop booting. No unusual noises.

I have a hard drive that worked perfectly and all of a sudden stopped it now says to many bad sectors . It had some images from my work in the early days of my photography but it’s the images etc of my little boy I am wanting to recover . Do you think this is possible please ?

Drive fell from desk onto floor whilst in a portable drive caddy. Windows Disk Management now sees it as an Unitialized Drive. Drive does not sound normal spinning up – sounds like the heads are stuck

My portable drives wire stopped working and I paid for a new one from amazon however no luck, The portable drive light is still working but not coming up when I put the USB into my computer. Is there absolutely any chance of recovering the files on the disc? With the light coming on you’d presume it’s not broken?

Written by admin

August 6th, 2020 at 11:06 am

Data Recovery in Leicester

without comments

There’s now a Data Clinic data recovery centre located in Leicester where you can take your broken hard drives and phones to so you can get their data recovery. It’s at Rutland House, on Friar Lane, Leicester

Recovering data from a .DMG file

Question: I’m located in Leicester and a couple of years ago my hard drive crashed and a company managed to save the data and restore it. A couple of days later, it happened again and I brought my laptop back to the same company which fixed it this time (something was faulty and therefore needed to be changed the first time). I managed to make a disk image (.dmg file – what is a .dmg file?) on my external hard drive the 2nd time and thought I saved my data.
I haven’t managed to use this disk image since and I always have this message when I try to mount the said image: “No Mountable File Systems”
I am wondering how much would it cost for my data to be recovered or the disk image to be mounted on a HDD so I can access it again and if it is at all possible.

Answer: To recover the data from a .dmg file my advice is to read other posts in this blog and contact one of the data recovery specialists it recommends. There’s a new data clinic recovery provider at Data Clinic Ltd, 3rd Floor, St George’s House, 6 St George’s Way, Leicester LE1 1QZ

File copy takes a long time

Question: I left some files copying over to a hard drive overnight (which would have taken it to full capacity). When I woke in the morning I had failed to copy errors and the disk drive had disconnected. I reconnected with another cable but it won’t mount, although I can see it in disk utility. I’ve had this problem before on my Macbook but the hard drive usually mounts after a few hours. It’s now been 20 hours. The light is on on the disk drive and I can hear it spinning. Is file recovery possible? I was yet to backup so a lot of files will be lost.

Data recovery in Leicester at King George's House LE1 1QZAnswer: Sounds very much like hard drive has bad sectors. My recommendation to to find a data clinic in Leicester that should be able to help you recover the data.

WD hard drive stopped working

I have an old Western Digital external hard drive with family photos on it, which stopped working several years ago. It made noises when it failed, so I think it’s a mechanical problem. I have an identical WD drive you can have as a donor for spare parts, and I would supply a new Lacie external drive to return the data on.

Seagate hard drive firmware fault

It seems that you have a perfect knowledge of seagate hard drive firmwares defaults.
I have a seagate barracuda 3Tb ST3000DM001 version 7200.14 (so sad it is not 7200.11)
It is the usual problem, bios doesn’t see the hard drive, the reading heads try to read platters few times then the hard drive stops. I live close the the data recovery place at Rutland House in Leicester and can call in with the hard drive.
I checked 2 seconds under laminar flow bench, everything look intact inside and no particle on the filter. Could you tell me what you think about the problem, just to check that we talk the same thing and what would be the total price for data recovery (shipping, work on the hardrive, backup on new support, …)

I dropped my portable external hard drive (WD Mypassport Ultra 1TB) and it now doesn’t seem to start up when plugged in, and is not recognised at all by my laptop (Macbook pro retina).
It contains about 500mb of data. most of this is backed up elsewhere but the critical last few months are not backed up due to a failure of my automated system.
The data includes mainly image files (jpg, psd), video files, word and pdf files.
I would like an estimate of time and cost for data recovery, and details of how your services are operating at the moment.

Written by admin

July 1st, 2020 at 12:51 pm

Nexus 5 Recovery, Iomega Seagate data recovery

without comments

Google Nexus 5 Recovery

Google Nexus 5.
Screen damaged and device bent.
Require full recovery.
Estimated cost + time.

Clicking Iomega hard drive

Seagate 1Tb Hard Drive will not respond at all. iomega 500gb hard drive, was making clicking sounds and not showing up on cpu. opened it up and needle is parked. Beeping noise when plugged into laptop. Light still comes on, but can’t access anything.

External Iomega Hard Drive won’t mount to iMac or any other device. I can see it their when i open disk utility but it’s greyed out. After running first aid i try and mount the disk but no luck. Could i get a price to retrieve all the data please? I can bring to a data recovery service in Bury, Manchester

iomega hard drive

Iomega hard drive, never had a problem with it until I went to use it and was told that I needed to format it first – I googled this and was told it would delete everything (which it did) but that I could recover everything through downloading certain softwares. Tried 4 now and none have worked so think I need someone with know how to do it for me. Really need to recover everything as it has career references and university documents on (including my whole dissertation)

Seagate GoFlex data recovery

Seagate 1TB external hard drive (https://www.seagate.com/docs/pdf/en-US/whitepaper/ug-goflex-home-us.pdf), initially we thought it was a problem with power supply to the docking station, after taking to the gadget doctor in east kilbride i’ve been told the drive is unusable and they dont have the equipment to perform data recovery, what would an estimated cost if recovery was successful.

Written by admin

April 20th, 2020 at 4:03 pm

RAID Data Recovery – A review of Data Clinic Bury, Manchester

without comments

I had a Synology 5 disk nas (raid5). With 2 problem hdd’s one had failed and the second was full of errors. I needed a RAID data recovery service – ideally in Manchester or somewhere in the North West. The data on the RAID was critical and I needed to get the files back. I knew of a Data Clinic in Bury at the Pavilions, Bridge Hall Lane, Greater Manchester and decided to take my RAID 5 nas in for data recovery.

The service I received was wonderful and they succeeded in recovering all my files from the Synology server. 5 stars for Data Clinic’s RAID data recovery team in Bury.

Written by admin

January 6th, 2020 at 3:04 pm

Posted in Data Recovery Services

Tagged with , , ,

What’s the cost of data recovery?

without comments

It’s a question I’m asked a lot. I answer the question at the bottom of this post. First I’d like to share with you some example data recovery enquiries we receive…

Broken hard drives need data recovery

I have a Seagate external hard drive 4tb which stopped being recognised by the computer however the drive is spinning as I can hear the spinning plates. I tried it on two different docking stations and I get the same result. I would like to ask what is the cost of recovering the data.

Hi, I have a HGST 1tb 5400 drive in an enclosure. I dropped it from my sofa and now the computer wont recognise it. I got a local computer guy to have a look and he said its beyond him and says the drive isn’t spinning at all. I have tried it with a different enclosure, cable and computer. ( the drive isnt completely full, however I’m unsure how much is on it). I’m wondering how much it would cost to retrieve everything on it? 1TB Hard drive making a clicking noise.

I would be obliged if you could tell me how much it would cost to recover CR2 files on an external hard drive ( approx 300gb )
What are CR2 files? CR2 files are produced by Canon cameras. They contain the raw image data of a photograph taken on a Canon camera. These files are then read by photo processing software such as Photoshop where the image can be altered to the taste of the photographer.

I have a 1.5TB Samsung HD154UI that from doing mechanical noises moved onto being totally dead, I really want to recover as much as possible on what’s on the hard drive. I’d like to get an idea of a price and whether you think it’s possible or not, it’s not urgent.

Hello, could you give me an idea of the price for data recovery?The hard drive is from an old computer, which failed about 5 years ago. The drive had started clicking on startup, and eventually the computer wouldn’t boot; I recovered some data with it plugged in as an external drive, and haven’t touched it since.
It was an iMac hard drive, 250GB Western Digital Caviar SE, with an additional windows partition from dual booting. The windows data is less important, so if that would end up priced separately I’d like to know. I can’t remember the partition sizes though!

Broken phones need their data retrieving

iphone x broken – unfixable says Apple. I’d like to retrieve some photos and video files if possible. The phone screen is completly blank, but the phone still functions, siri and calls, i would like the phone to be backed up, can this be done?

Broken screen with password on phone, screen has been changed and still not worked, no way of getting info from phone because of the passcode.

So, what’s the cost of data recovery?

There’s a rule to go by: you get what you pay for. A local computer repair shop may advertise their data recovery service, but the service they provide will be far different that the service offered by a professional data recovery company.

A professional data recovery company providing a professional data recovery service will charge somewhere in the region of £500 for a hard drive data recovery, and £300 for a phone data recovery. Their costs are significantly higher than those quoted by computer repair shops, but the data recovery services provided by computer repair shops is awful. If the problem is not a simple one to rectify and retrieve the data from, a computer shop will most probably ruin any chance of data recovery. My advice is shop smart and use a professional data recovery company when you need a professional data recovery service.

Written by admin

September 24th, 2019 at 1:05 pm

Computer Won’t Boot

without comments

I shut the lid of my laptop a little too hard, and now it won’t boot. The first time I tried to turn it on there was a repetitive ticking noise, and it didn’t get past the “starting windows” screen. After rebooting again I got a message saying “insert bootable disk and press any key to continue”. In the set up screen the hdd is still showing, and I can get to the “acer recovery” page when using my recovery disks, but the only options are to completely wipe the hdd. Please can you provide a quote to recover as much of the data as possible? It’s an acer aspire 5755 running Windows 10, with a 500GB hdd. I’m based in birmingham and will be happy to drop the laptop off at your One Victoria Square B1 1BD data recovery address in Birmingham.

I have a Iomega external hard drive which is not allowing me to access any files. When I try to click on it a dialogue box appears saying: ‘H: is not accessible. Parameter incorrect.’ Would you be able to provide me with a quote for this?

My old laptop hard drive stopped working (not recognised by computer). I have replaced it and restored from back up all the folders except for photos (for some reason, these where not backed up). The laptop will no longer boot – it’s a hard drive problem I think. I have been quoted 340 pounds by one company, which I can’t afford. Are you able to offer a lower quote?

G-Raid drive purchased and told was Mirrored raid. Is actually Striped raid, and now does not mount and won’t boot. I am in Birmingham and can travel to the data clinic and leave my hard drive with you.

My Seagate external hard drive has started to beep. I am unable to access anything on it on my Mac or a PC. I have tested a different cable and that hasn’t resolved the issue. Seagate won’t offer me any support but I really need the files on there. It mainly contains videos and photos. I am unsure the size of the files on there but the external hard drive size is 2TB. It doesn’t over heat when it is on and beeping. The white light is still white. It is only 18 months old and used weekly. Please can you contact me to discuss what support you can provide.

I’ve been using a Seagate external Hard-drive on my Mac, whilst using it, the drive randomly disappeared from my finder window. Although the drive still lights up when plugged in, it isn’t recognised by the laptop. I’ve checked on multiple machines, none of which recognise the drive.

Hard drive has stopped been available in the Seagate Goflex Pro, Hard Drive was plugged directly into a windows machine where it also failed to be recognised. Drive is detected under linux but file system is listed as unknown. Physical drive spins up and sounds normal with no clicks or crashing.

Written by admin

August 2nd, 2019 at 2:38 pm

Posted in Data Recovery Services

Tagged with , , ,

Northampton Data Recovery, Liverpool Data Recovery

without comments

Northampton Data Recovery

My 4TB Seagate hard drive was set up to send to an NAS system over a weekend and when I came to look at what had happened, the hard drive was clicking/whirring and failing to get up to speed. One of the IT technicians at my work said that he thought it was that the head was stuck and that he could release the head and then copy the data onto a new drive as it would not be reliable to use after this repair, but would be able to copy most, if not all, the data. However, the disk has not been able to get up to speed and still whirrs and clicks.
I’m after a data recovery company in the Northampton area that can look at this and give me a list of the files on the hard drive so I can see if the NAS received them all. It has lots of folders but I’m unsure of how many files went into each folder before the problem happened.
The hard drive is partitioned too – ExFat and NTFS, not sure if this makes a difference. The office is located in Kettering but I don’t mind travelling to the Northampton clinic (phone 01604 529 356) to get the data recovered if this is what is required.

data recovery

I’m wanting a Northampton data recovery service from Monday to Friday, because at the weekend I travel to Liverpool. I live in the Horton House area of the centre of Liverpool so if the hard drive data recovery clinic in Northampton isn’t open on Saturday / Sunday I’ll have the files recovered at the clinic in Exchange Flags, Horton House, Liverpool (0151 268 5255)

I have a Seagate Back up plus (2TB) which dropped onto a wood floor.
There is no visible damage except wear and tear from be carried around.

Liverpool Data Recovery

External disk fell on the floor at my Liverpool house. It was opened by an expert and they said it needs to be repaired as there is a structural damage that needs sorting prior to retrieving the data. When I plug it to laptop, there is a sound of a loop/trying to start it up while it never picks data up. How much would it cost to repair it?

Have an ADATA HD710 External Hard Drive. The connector port has broken off and fallen inside the case. My photos are stored on the disc. Can you recover them? – I want to bring the hard drive into Northampton.

Took it to local pc repair shop and they tried to install in new desktop at my request nothing responding so put in a silver bag for me as I need all files (work, photos, music, folders etc) until I could find a decent hard disk repair or data retrieval at a decent price I can afford. I already went for a quote and it was extremely expensive £300! Single mom just starting in business in Northampton not a lot of income so thought I’d see who else was out there

Dropped WD hard drive, plugged in to see if it would work. Not showing up on laptop, but when I pull the cable out it says it wasn’t ejected. It has all of my work on it, please let me know if you might be able to help.

There is an error message showing and I want to try to recover some photos. PC World Northampton have looked at it but could not do anything. They suggested an advanced recovery.

I dropped my 2TB WD Elements drive on tiled floor. Casing popped off a little and was pushed back on. When connected to laptop the light came on and can hear whirring and clicking. Laptop can’t read or see the drive. I’m currently away from my Liverpool Merseyside home so email would be better than phone.

Written by admin

May 25th, 2019 at 1:08 pm

Liverpool Data Recovery

without comments

Here are a selection of enquiries for data recovery from hard drive and mobile phones from people and business living in the Liverpool and Merseyside areas. These data recoveries were dealt with by the people at Data Clinic, Horton House, Exchange Street East, Liverpool L2 3PF. https://www.dataclinic.co.uk/data-recovery-liverpool/

Data Recovery in Woolton
I looking for help with a data recovery issue I’m having with my hard drive. I live in Woolton, Merseyside and when plugged in the light on the hard drive comes on. It makes a noise but similar or the same to normal. It is used a lot to edit off on a daily basis but has not received a knock as far as I am aware. I notice there is a data recovery location for Data Clinic in Liverpool city centre at Horton House. I can take the hard drive into there and have the files recovered.

Broken Seagate drive in Allerton
I have a 1TB Seagate Expansion Portable Drive (1TEAP5-500).
The drive was working fine, it hadn’t moved from my desk (barely moved an inch) and was connected to the computer regularly. Then it started clicking when my computer started up. It would do this for maybe 1 minute and stop. I’ve then get a popup on my Computer saying the drive couldn’t be read.
All this just a few months after buying the drive from a computer shop in Liverpool. I come from Allerton and that’s where I live now. I spoke to Seagate in Aigburth, Liverpool but they weren’t much help and wouldn’t acknowledge the shoddy build – which I guess why would they!
Do you think the data is recoverable and if so, what would the ballpark cost be/turnaround?

Hard drive recovery in Cressington
We are and IT company in the Liverpool district of Cressington and we’ve got the following error message on bootup: EFI network 0 for ipv6 on a Lenovo G50-30 laptop.
As suggested after a local Google search for Liverpool data recovery companies, I know there’s a place on Exchange Flags, Liverpool L2 3PF for a company called Data Clinic, I power drained the laptop and removed and remitted the BED. Same error 🙁
Would appreciate an estimate of cost to recover files from BED (photos of kids) plus other advice on way forward.

Mossley Hill HDD Recovery
I am based in Mossley Hill Liverpool and work in Childwall – I hope you can help with my HDD data recovery problem. I am after a replacement actuator arm for a Seagate Backup Plus Slim Hard Drive. Do you have any of these for sale as parts or non functioning hard drives to buy?

The above data recovery enquiries from Woolton, Allerton, Aigburth, Mossley Hill, Cressington and Childwall all involved forensic investigation of hard drives and data recovery services from mobile phones. You can call in at the Horton House data recovery centre in Liverpool L2 3PF.

Written by admin

March 30th, 2019 at 4:16 pm

Data recovery on Toshiba Canvio hard drive

without comments

I have a 4TB Toshiba Canvio external hard drive that has stopped working. It stopped working when High Sierra OS was introduced, however I had someone look at it who said that the motor has stopped working. Please can you give me a quote for the fixing of this hard drive at all? I’m based in Solihull centre.

My Toshiba Canvio 1TB external hard drive has kind of given up on me. It still boots up with noises and lights but it isn’t showing up on my Macbook. It’s been through the walls after a stressful first year at uni, however I have compositions, films and photos that are crucial to my university projects so I need all of the data extracted and put onto a new external hard drive

The disk is a secondary HD used for photo storage and projects, The board got fried due to hot plugging while using a faulty IDE to SATA converter. I have tried a PCB swap (incl ROM chip swap) but the drive only clicks loudly still and is not recognised by Windows. BIOS will recognise its ID (Toshiba Canvio made in 2014), but reports just 5 GB capacity. I mainly want to retrieve photo and video folders. If possible, I would appreciate an some feedback about possible scenarios and costs based on the above information.

The above examples of Toshiba Canvio hard drive failures are common problems associated with any type of hard drive. In most cases, it’s possible to retrieve the files from a hard drive that is ‘broken’ by using a good data recovery company.

Written by admin

February 22nd, 2019 at 1:17 pm

Broken Transcend Storejet – Need to get the data back

without comments

One of the most well known external hard drives in use today is the Transcend Storejet series of hard drives. In case you didn’t know, underneath the cover of all the different external hard drives available are standard hard drives made by Seagate, Western Digital or Toshiba. So really, all you’re buying is a pretty case and some packaging, but anyway there you go… So in this post we look at two instances of problems with Transcend Storejet hard drives requiring data / file recovery. Data recovery from this type of hard drive will usually cost in the region of £500.

Transcend StorejetI own a Transcend Storejet 25M3 1TB external hard drive. It is still functional but due to an accident the connection port for the device is damaged and the cable doesn’t lock into place (I have tried other cables). This results in the hard drive disconnecting with the slightest nudge or movement and/or a periodic freeze in data transfer of approximately +30 seconds every 10-20 mins. Can you fix this? If so How much would it cost me? – I live in Derby and frequently travel to Sheffield.

I am a video editor. Yesterday I was working on a project and the external HDD (a Storejet, made by Transcend) started to act weird when I was exporting 2 clips using 2 different softwares (on mac by the way). Afterwards I restated the laptop and the hdd was a bit slower to load all the files. I opened the hdd folder and I could see all my projects, in some of them I could see the content (jpg, mov) and in others it kept loading without showing any file. Also it takes ages to eject it. hope this help.

Photos lost after wipe and reinstall of windows 7. Everything else was backed up but the photos were forgotten. Recuva failed to find the files. 750gb mech drive (not ssd). I work in Sheffield and sometimes travel to Glasgow.

I dropped my external hard drive from like 40cm height on a hard floor. My computer can’t recognise it anymore now. The hard drive makes noises when plugged in to the computer.

At a certain point and for no apparent reason the Storejet drive ceased to be read or acknowledged by my mac or any other mac, but still turns on when plugged in. The presence of the drive could still be recognised by PCs but of course they cannot open or access the contents.
It has been connected to a computer several times since this happened.

Written by admin

January 25th, 2019 at 2:01 pm

Data Recovery on Acer Aspire

without comments

I knocked my Acer Aspire V5-573 off a table and the hard drive now makes clicks and takes me to a ‘default boot device missing or boot failed’ screen. And is then stuck on boot manager menu. I am thinking of buying a new laptop but I would like to be able to extract my documents first. Can I come to the London shop on Monday?

I have just downloaded windows 10 onto my hard drive and without realising deleted everything else from it. I had videos and photos stored on this hard drive from 2007 – present. Is there anyway that these can be recovered? I am in Manchester next week which is why I’m wanting to come to the London data recovery centre you mentioned in this post.

I used a Maxtor HX-M101TCB/GMR portable hard drive with my Acer Aspire laptop to store recordings from a Philips Freeview box which reformatted the portable drive and then died. The Maxtor isn’t recognised by my PC anymore but we would like to reuse it for my daughter’s college work. Is there any way to recover use of the hard drive and how much would that cost? I am not terribly concerned about saving the tv recordings on the hard drive, we would just like to be able to use the portable drive again.

I’ve got a Lacie 80GB hard drive which contains lots of family photos. The hard drive is quite old now, about 13 years and uses FireWire connections. I’ve tried connecting it to my iMac with a USB FireWire adaptor but the hard drive just shows an amber light and will not connect to the iMac and will not show in the Finder view. I need to get the data back on a Acer Aspire hard drive too.

Written by admin

June 26th, 2018 at 10:02 am