Data Replay Services

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Archive for the ‘samsung’ tag

Help with Phone Problems

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I recently changed my iPhone 6s passcode to a 4 digit code however when i tried logging in again it was asking for a 6 digit code. after using up all of my attempts to log in with random guesses, my phone is now ‘disabled’ and when plugged it into my laptop it isn’t recognised and a pop up asks me to ‘reset’ the phone. i’m not backed up on icloud or itunes, so this means i’d loose all of my photos and videos which are really important to me. do not care what happens to the phone, just want my precious photos back. I found some good advice on this site that I’m following to recoup my phone’s data.

My phone is a Samsung note 2 model. It suddenly went off and refused to come on again. It has been checked by someone technical and was told the mother board is the likely problem. I will primarily want all data on the phone retrieved back if possible. I am not sure if you guys can fix the mother board and restore the phone but if that is possible, I will equally be excited about it.

Iphone 5 dropped in toilet (clean I promise!!) – have not been able to power on since :( Need to recover photos / videos / texts

Dropped my iphone6 in the loo on holiday; only brief submersion (2 seconds or so – and it was a clean toilet!). Powered off then made the mistake of trying to power on again. Phone became very hot; packed in rice to dry out. Still non-responsive 3 days later. Keen to retrieve holiday snaps that have not uploaded to icloud during the last fortnight – plus contacts and recent text messages.

I have accidently deleted the dcim file on my android phone and have lost about 5000 pics. Is this something you can help with??

I have a Samsung 7 edge. I would like to recover all audio/recording files, even those deleted by accident.

iPhone 5S. Was working absolutely fine, all of a sudden it’s gone into recovery mode. The iTunes sign comes up – but when plugged into iTunes, it forces restore to lose all data. It has many photos but it’s the voice memos I desperately need. My grandfather passed away not too long ago and I have lots of his voice recordings in that phone which I’m desperate to get back. The phone was never backed up on iTunes.

Wife dropped iphone 6 in water. We powered it off. Tried rice drying trick for 2 days. No power up. I opened case, cleared out last moisture but found two tiny spots of water damage on logic board. Reassembled. Still no power.
Ideally my wife would like to fix phone but at least wants to recover data. Crucially the photos, but ideally all contacts, message history etc. Is this possible? I am working in West End, London

Desperately trying to seek help as my iPhone 6 died and I appear to have lost all my photos of baby twin boys (my Uncle set up a Google Photos I thought for back up but somehow hasn’t worked!). I’m devastated, so happy to try anything to recover my photos.

Written by Betty

July 28th, 2017 at 3:09 pm

Posted in Data Recovery Services

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Phone Data Recovery Advice

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My iPhone 6+ Kept returning to the menu screen when I selected Facebook or emails
So I took it in to my local Vodafone shop who said they could save the data and update the phone when they gave us the phone it was stuck in the recovery mode we rang Vodafone they said take to another shop that had a tech team they tried to sort it but couldn’t so they rang apple and booked us an appointment in Cambridge they have tried still does not work they suggested that we try a data recovery firm we only want our pictures recovering

broken phone - need data recoveryiPhone 6 not charging or connecting to PC. My phone is stuck in recovery loop. wont reboot, wont update gets half way through update then crashes and itunes says ‘this iphone can not be updated unknown error 14′ theres no way for me to get my device on and it hasnt been backed up. please help. Please email not call back as i dont have a phone

I had a Samsung Galaxy Note 3 (SM-N9005) and in March 2016 suddenly it stopped working without any known caused by me. I visited Samsung company in a chance to repair it or at least to recover the important data for me like Whatsapp photos and the other stuff from the internal memory (32GB ), however, they said it is not possible. all the repairing company told me it is a Power problem since it does not turn on or even light up the charging LED ( It is like a piece of metal ) I am currently in Malaysia

i’ve an Android cellphone caught in a boot loop (see http://www.androidauthority.com/lg-bootloop-whats-going-on-735474/). The smartphone is an HTC One (i.e. M7). I had now not been having any problems, and were given up in the future to ind the cellphone stuck rebooting – there was no cause event or “incident”. The telephone is pretty antique, and had some battery issues because of its age, however not anything worse. The telephone can rate, and boots via the HTC screen and then goes clean, before resetting (perhaps around a minute after powering on). i’m able to get into the recovery display and fastboot with the aid of protecting VOL-DOWN even as rebooting. i’ve attempted various healing or reboot alternatives in there but none make any difference. i have not attempted the “manufacturing unit reset” alternative as i’m a good deal greater interested by getting the facts off than getting the handset running once more. I additionally attempted getting access to it over ADB from my laptop, however as I in no way attempted this whilst the smartphone become working I don’t know whether the hassle with this is with me or with the telephone.
I wanted to invite if you can make any guidelines or provide me an estimate for taking a look at the cellphone.
the primary issue i’m interested in getting back is my photos, although i am also interested by different facts from the internal storage, in addition to texts and facts from some apps.

Written by Betty

July 9th, 2017 at 4:05 pm

Phones needing the data taking off

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I have two phones; Sony Ericsson K800i and K700i and I would like to retrieve the data from both. The K800i is alive but shows a white screen, the K700i won’t power up. Is this something you can help with?

I have a dead Galaxy SIII mobile and need to recover audio from it.
It stopped working suddenly and some of the storred data are valuable to me.
Could you help doing this and how much it cost

I’ve got an iphone6.
It is stuck on the apple logo.

I have a samsung galaxy A3 on which I unfortunately have broken the screen.
I believe it is only the screen which is broken.
I would very much like to save my photos from the telephone. Is this something you could help me with, and in the case for how much?

Also I have an external harddisk, which won’t connect properly to any computer (I have tried a coupe, both MAC and PC).
When I plug in the harddisk I am able to view the properties of the harddisk, but I am not able to view the content.
I have data on the harddisk, which I would really much like to save – and perhaps fix the harddisk – but must important for me, is to save the data!

I dropped and smashed my iPhone 6
I’m desperate to recover my photos. A local repair shop said it’s beyond them as there is a problem with the motherboard and it could be any of the thousands of CPS that have been damaged. I hope that makes more sense to you than it does me!
I thought I was backed up to the cloud, my husband says I couldn’t have been, as he can’t access it for me, my only hope is that my photos are still on my badly damaged phone.
The photos are of my children and cakes for my business, I can’t express how desperate I am to save them. I really hope you can help.

I have a pocket sized portable Western Digital external hard drive (2012model) with high speed USB connection to mini-B 5 pin connection. When plugged the hard drive spins 3 times and powers down – it seems the HD it is trying hard to read but cant The light on the hard drive is on constantly too but HD icon does not appear on the computer screen. Can you help fix this? I can drop it into the London branch tomorrow (Monday lunchtime) if that suits?

Written by Betty

May 26th, 2017 at 2:16 am

Posted in Data Recovery Services

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Damaged Phones – Need Data Recovering

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Here a selection of posts from people with damaged and broken phones, all needing to get their data off of their devices. Please note, if you are in the UK, we recommend Data Clinic’s phone recovery services at http://www.dataclinic.co.uk/data-recovery-from-mobile-devices-phones-tablets-etc/. We used them several times ourself with great success

Phone suffered water damage c.4 days ago. Despite taking to a repair shop, it still does not turn on beyond lights flashing.
I would like to be able to recover data from apps, notes, calendar, messages, contacts, but in particular photos.

Phone won’t switch on or stuck on boot screen. Lg G4 out of warranty

iphone falling into watermy iPhone 5 fell into water.
I waited for 24 hours then switched it on but it got stuck on the Apple screen. Tried recovery mode to no avail. Went into DFU mode to to reinstall/update firmware using recovery software, but the process failed. I need to recover the photos on the device.

Hi Motorola RAZR v3i problem is that my husband went to get photo’s developed @tesco photo kiosk but I think he selected move as the photos were not there and kiosk didn’t receive them it’s really important that we get them as it’s the only photo of my husband and our son that was stillborn on 19 April 2009. Haven’t touched phone since. Any advice or suggestions would be greatly appreciated Louise

I have a Nokia Lumia 1020 phone that just went dead and now i am unable to get the photos stored on the phones internal memory off. What can I do???

I do have my samsung galaxy s3 which doesnt work (had drop it around 2 years ago and phone doesnt work at all) would like to get my family photos from it. Is it possible? What is average price for that kind of service? Please send me an email.

My phone got run over and I can’t recover the photos from it, I have a new phone which has reinstalled app data etc. The phone is still sort of working because lights are on etc, but screen and cover are completely squashed. Could you let me know how much it would cost to recover the photos please? Also if you would be able to do so before Friday as my insurance company are collecting the phone then.

Have a LG G4 that will not boot up, I have about 800 photos on it that I would like recovering. Is this something you could do and can you give me a price please.

iPhone is Stuck on Apple Logo:
– I have already chatted with an Apple representative about this (it crashed while downloading an app – it was low storage but not too low for the app to be installed)
– Apple representative thinks that the device must be restored but I only have data backed up until July
– Would like to have data backed up from the phone if possible
– How long will this take?
– What is the estimated cost for the data recovery service?

I am asking this question on behalf of an elderly friend who needs help. He says he has an I Phone, provider is 3. He has for months been getting deeply upsetting text messages which he has deleted many off and abusive voice mails which he says he has saved on the phone.To protect himself he needs to have those voice mails saved to disc and if possible those text messages recalled/saved to disc? Is this possible please?

Written by Betty

January 27th, 2017 at 6:22 pm

Phone and PC Problems

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I have a MacBook Pro and my hard drive has failed it just clicks and doesn’t seem to be reading. I have information I need to retrieve from the drive. Its a Toshiba MK5065GSXF.
The drive has been removed and replaced by a solid state drive but I need my files off the hard drive urgently. Can you help?

My USB HDD just suddenly stopped working. Cant remember knocking it or anything. No noise comes out of it either. My laptop (macbook) does not recognize it at all but other USB’s are working fine on the laptop.

phone not booting up - photoiPhone 6 was left in clothing which was put in a washing machine, it was fully charged and on at the time. screen is badly cracked and power has shorted out. There are photos and videos on there of high sentimental value which have not been backed up, and I would very much like for them to be recovered. Please contact me if you cannot reach me on mobile, as I may not have switched SIM card over yet.

Our IT Support company – Eitex have referred me to you. I have a Samsung external hard drive that has stopped working. What do I need to do to get it booked in? Would you be able to pick it up from them?

Recommendation: The people at http://phone-recovery.pen.io/ provided a great recover service to this person who sent in this enquiry: Photos deleted by accident from iPhone 5 and also cleared from the recently deleted folder. Phone has been on airplane mode since the accident and no other data added to phone.

My laptop hard-disk with some important data just crashed. First, Laptop dint detected HDD and heard a click noise. I took to a service centre and got HDD removed. As suggested by the laptop service centre, I had given to STELLAR for professional recovery. But they were unable to recover due to scratch made by the HDD head on the platter. Now what I am looking is those professional recovery services that could recover data from such physical damaged (Scratched) HDD.
Laptop: Hewlett-Packard Sleek book 4
OS: windows 10
HDD: HGST
Capacity: 500GB
Media: Hard Disk,Laptop
Serial No.: 130419TM8514ZNK5TV3R
Model No.:HTS75450A7E380,HGST
Cause Of Damage: Physical, Due to scratches on lower side of the platter
Please do send me an estimate.
Measures to take before I courier you my hard-disk.

Written by Betty

December 12th, 2016 at 2:24 pm