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Archive for December, 2019

Recover photos from hard drive and phone

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Need to recover photos from hard drive

We have a seagate external hard drive with around 300,000 images and some videos. For some reason that we cannot work out, it seemed to be reformatted to nfts from FAT because we can no longer read/write on a mac – only windows.
We bought a secondary hard drive 2tb also to transfer all of the photos and videos across and then reformat the original disk. However, when i attempted this – it didn’t seem to transfer all of the photos.
These photos have massive sentimental value and I was wondering what services you offer. Do you have a centre in Birmingham that recovers data and photos?
photos on a tabletIdeally we would like all of the images and videos safely moved onto another disk. Followed by the files and other stuff if possible but all the junk be removed, then the disk reformatted
I have attempted this at home but I’m not sure what went wrong.

Recover photos from phone

I recently smashed my phone and although it was working and receiving calls etc -the home button wasn’t working and i could not back it up to my lap top. I really didn’t want to lose a years worth of photos (a year in which my dad got cancer and i broke up with my boyfriend.. lots of special content on there including my voice diary and special videos of my father). I took it to Ismash to fix the screen. I thought if the screen was fixed then I could just go on and back up to iCloud..
It came back last night and was working – I was thrilled!! I was volunteering at a soup kitchen straight after so I put it in my pocket. Then when I looked at it again it was disabled.
What can you guys do. I have tried to update my phone but it is not working. I so so want this data. Do you think there is hope to recover it? How much would it cost?
Many thanks for keeping up with this rather emotional email! I will be so grateful if there is something you guys can do.

I’ve got a Samsung S7 on which the motherboard seems to have died. I had a lot of data and photos on an SD card but think I’ve left some photos on the internal memory that I would like to try and get back. Are you able to help? I am in Birmingham.

Written by admin

December 12th, 2019 at 11:24 am