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Archive for July, 2020

Data Recovery in Leicester

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There’s now a Data Clinic data recovery centre located in Leicester where you can take your broken hard drives and phones to so you can get their data recovery. It’s at Rutland House, on Friar Lane, Leicester

Recovering data from a .DMG file

Question: I’m located in Leicester and a couple of years ago my hard drive crashed and a company managed to save the data and restore it. A couple of days later, it happened again and I brought my laptop back to the same company which fixed it this time (something was faulty and therefore needed to be changed the first time). I managed to make a disk image (.dmg file – what is a .dmg file?) on my external hard drive the 2nd time and thought I saved my data.
I haven’t managed to use this disk image since and I always have this message when I try to mount the said image: “No Mountable File Systems”
I am wondering how much would it cost for my data to be recovered or the disk image to be mounted on a HDD so I can access it again and if it is at all possible.

Answer: To recover the data from a .dmg file my advice is to read other posts in this blog and contact one of the data recovery specialists it recommends. There’s a new data clinic recovery provider at Data Clinic Ltd, 3rd Floor, St George’s House, 6 St George’s Way, Leicester LE1 1QZ

File copy takes a long time

Question: I left some files copying over to a hard drive overnight (which would have taken it to full capacity). When I woke in the morning I had failed to copy errors and the disk drive had disconnected. I reconnected with another cable but it won’t mount, although I can see it in disk utility. I’ve had this problem before on my Macbook but the hard drive usually mounts after a few hours. It’s now been 20 hours. The light is on on the disk drive and I can hear it spinning. Is file recovery possible? I was yet to backup so a lot of files will be lost.

Data recovery in Leicester at King George's House LE1 1QZAnswer: Sounds very much like hard drive has bad sectors. My recommendation to to find a data clinic in Leicester that should be able to help you recover the data.

WD hard drive stopped working

I have an old Western Digital external hard drive with family photos on it, which stopped working several years ago. It made noises when it failed, so I think it’s a mechanical problem. I have an identical WD drive you can have as a donor for spare parts, and I would supply a new Lacie external drive to return the data on.

Seagate hard drive firmware fault

It seems that you have a perfect knowledge of seagate hard drive firmwares defaults.
I have a seagate barracuda 3Tb ST3000DM001 version 7200.14 (so sad it is not 7200.11)
It is the usual problem, bios doesn’t see the hard drive, the reading heads try to read platters few times then the hard drive stops. I live close the the data recovery place at Rutland House in Leicester and can call in with the hard drive.
I checked 2 seconds under laminar flow bench, everything look intact inside and no particle on the filter. Could you tell me what you think about the problem, just to check that we talk the same thing and what would be the total price for data recovery (shipping, work on the hardrive, backup on new support, …)

I dropped my portable external hard drive (WD Mypassport Ultra 1TB) and it now doesn’t seem to start up when plugged in, and is not recognised at all by my laptop (Macbook pro retina).
It contains about 500mb of data. most of this is backed up elsewhere but the critical last few months are not backed up due to a failure of my automated system.
The data includes mainly image files (jpg, psd), video files, word and pdf files.
I would like an estimate of time and cost for data recovery, and details of how your services are operating at the moment.

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July 1st, 2020 at 12:51 pm