Data Replay Services

Computer Crime / Digital Discovery / CCTV Image Recovery / Computer Forensics

Archive for the ‘uk’ tag

Phones Lost Data

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iphonesIn this post we look at getting files and other information retrieved from various iPhones and an HTC M9.
My iPhone 3gs will not turn on. Its stuck in the reboot mode. I would like my notes & voice recordings recovered.

My iPhone6 ran out of storage (12,000 photos sitting on there). I managed to back up some photos manually to iCloud but not all were uploaded. My phone is now stuck in recovery mode (telling me to restore) and there are many recent photos on there that I’d really like to save. I’m assuming it won’t turn on because there is no space left. Is there any option left for me to save my photos and not restore?

My iPhone 5 won’t turn on no matter what I try and I was hoping to get back my photos of family events that are on there

Need to recover images from phone for a time-sensitive project. Phone has cracked screen although touch buttons still work, the phone screen doesn’t turn on properly. It will go through various shades of colours from bright purples and pinks to blues. I was under the impression all of the images I saved were on my sdcard but turns out the ones I saved and then moved in to folders were saved on the phone and it is these that I need. I have tried plugging it into my laptop but it doesn’t come up in Windows, I think this is because of how I chose to connect to my computer previously? I did manage to get the screen to work long enough to turn on usb debugging but that didn’t make a difference

My HTC M9 is stuck on the boot screen and will not let me access any of the boot options without getting stuck in a continual loop. I have hundreds of photo’s, videos and other content that I need to recover before I send the phone to HTC for repair. Can you let me know how you can help and the cost involved.

iPhone 6s water damaged. Looking to recover photos, nothing else

Can you restore what’s app messages, text messages, Instagram messages and the call history please?

Written by Betty

April 21st, 2017 at 1:23 pm

Posted in Computer Repair

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When To Use Data Recovery

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Even though you can find a number of software programs available out there for data recovery, it is actually not in your best interests to try and recover data from a drive by yourself. If you have a straight forward problem then data recovery software will help. If the problem is something minor to do with a faulty hard disk drive that is giving to problems you can probably get the information you need to recover the data and repair the hard drive yourself from a site like http://data-recovery-tips.co.uk. Be careful though because if you have a serious hard disk fault, you can and most probably will destroy crucial data by attempting to do this all on your own. At times like these,  you should hire an expert to do this for you. It could be very expensive, but as I have said time and again, if you must regain data from your drive, then the cost is worth every penny.

So what might be learnt out of this scenario? Prevention is better than cure! After successful (or unsuccessful) data recovery attempts, you may be asking yourself what you might have carried out to stop the difficulty in the very first place. There’s simply no way round the tiresome task of backing up all of your info! Backing up is something that many folks leave until their hard drives crash and they will have a brush with hard drive recovery. Envision how much time and cash you’ll have saved if you’d backed everything up?!

Written by Betty

June 19th, 2014 at 10:03 am

Recovering Data From Hard Drives With Bad Sectors

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Pulling my hair out! Argh!This time it wasn’t even my fault! I didn’t drop my hard drive, my boyfriend didn’t spill wine on it and my father didn’t manage to sit on it…

No this time my latest hard disk nightmare was caused by my hard drive having bad sectors. What’s a bad sector you ask? – ok, briefly a hard drive is divided up into sectors that have data written to them. There are millions of sectors on your average hard drive and sometimes these sectors go bad. When they do, the data held on those sectors can no longer be accessed. All hard drives have bad sectors, but clever software on them means that when bad sectors are detected they are swapped out and replaced by good ones. Clever eh? Well, yes except in my case it didn’t happen and my hard drive started slowing down before my data disappeared. There’s a good explanation of what bad sectors on a hard drive are here. I’m currently rewriting my article… and saving it to a different hard drive.

Technology… Don’ t you just love it!

Written by Betty

February 25th, 2014 at 2:04 pm

A Data Recovery Adventure in Scotland – Part 1

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Exposed Hard Disk DriveThis New Year I found myself in Edinburgh, and a very fair city it is too. It had been 12 months since my extended family had been gathered together in one place – it’s something we do each New Year, so packed my case and travelled up north of the border.

Accompanying me on the trip was my trusty 2TB external hard drive. This thing is totally invaluable and stores all my work and music, plus the movies and photos that I was looking forward to showing everyone over the Xmas holiday. I arrived safely on a wet New Years Eve morning and in my haste to get inside and out of the rain managed to accidentally throw my external hard drive from the car. I watched in horror as it flew across the pavement and landed in my parent’s garden. Oh No! I thought, but at least it had landed on the soft grass rather than a hard pavement. I retrieved the hard drive and went inside hoping it would still work.

I plugged the drive into my parent’s Windows computer and all was looking good, I heard the beep-beep noise that you get when you attach a USB device, so far so good. I then got an error message telling me the hard drive could no longer be read and asking me whether I wanted to format the drive. I said Yes. Several minutes later I got another message saying the process had failed. Uh-oh… what do I do now I thought…

My father told me a friend of theirs had recently had a hard disk problem too. He said they had to use a data recovery company to get the data off the hard drive but couldn’t remember the name of the company. A phone call later he told me the data recovery company was called Datlabs. But they weren’t in Edinburgh they were in Glasgow. Could we not use a company in Edinburgh I asked? He told me that his friend had done exactly the same thing but the the company in Edinburgh were not very good and he got the impression that they didn’t know what they were doing.

I agreed we should then follow my father’s friend’s recommendation and drive across to Glasgow to see the Datlabs data recovery people. OMG, I’m very glad we did. They were able to look at the hard drive and tell me one of the heads was about to fail. This apparently was bad, they said there was probably only a limited amount of time before the drive failed completely and recommended they get the data from it ASAP…. To Be Continued

Written by admin

January 3rd, 2014 at 1:58 pm

Broken Hard Drives Still Contain Recoverable Data !

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When you store important information on a hard disk drive, you take the chance of losing that information because hard disk drives can break for a variety of different reasons. If you’re not computer literate, losing data on a hard drive can be difficult because you don’t know what to do to recover your data. Fortunately, there are companies that can help you get that data back. These are known as data recovery companies and they can retrieve data from nearly any type of hard drive in any type of condition. So when you find yourself in a situation where you have lost valuable information you should not assume that this data can not be retrieved.

Hard drive with cover removed.There are some companies that specialise in repairing damaged hard drives. In the process of retrieving your data, theses data recovery companies can also repair your hard disk. Types of the problems data recovery companies can repair include broken boards, mechanical hard drive faults such as the ‘click of death’ and beeping hard drives. A recommended company in the UK are RAID and Server Data Recovery – you would use a hard drive recovery company when your local IT provider can no longer help you.

Sometimes when there is no damage to the hard disk, software programs can be used to help you retrieve your data by yourself. There are usually trial versions available on the internet that will tell you what they can and can’t recover first. If you decide you want to recover the data they find you’ll have to buy the program which usually costs several pounds. But at least it will get your data back for you. A word of caution though, what may at first appear to be a simple hard drive problem may be something far more serious and trying to recover the data yourself may cause many more problems. So if in doubt, you should always seek professional help as there could be problems inside your disk that prevent it from working properly.

Remember that just because your hard disk breaks or the information on it seems to have disappeared, this doesn’t mean that the data is lost forever. Skilled data retrieval companies that can find and rescue lost data on a damaged hard drive. In the process of restoring the data, the hard drive problems that caused the data to go missing in the first place will be fixed. This is helpful because it insures that it won’t happen again.