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Archive for the ‘phone’ tag

Sony Xperia XZ3 phone data recovery

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Phone data recovery

You have been recommended to me by a friend who has an IT company, who has used you previously in Liverpool
Just wondering if you could help me with my iPhone which is completely damaged (suspected dropped and run over by a car).
I can’t get it connect to a laptop but I didn’t know whether this is because I can’t press approve on the damaged screen or if it just isn’t connecting. When plugged in to charge it does get hot, but again I don’t know if this is due to the battery being damaged or because it’s trying to power up the damaged screen – I’m presuming the former.
Unfortunately it isn’t backed up due to my laptop being old and not being able to download the latest iTunes etc.
Apple have said they could attempt to fix it but have said they would factory reset it and lose everything off it, so I’m looking for someone that could help recover everything off the phone.
Thinking mainly all the photos & videos but as much as possible / everything off there would be great.
I believe it could be taken apart and the ‘hard drive’ isolated / fixed to retrieve the data and I’m hoping this could be the case.
I’d really appreciate if you could let me know if you think this is possible and any associated costs or details please? Also where are you located in Liverpool?

Data recovery on Sony Xperia

Sony Xperia XZ3I have a Sony Xperia XZ3 which just died on me one morning. It had a habit of freezing every now and then (I’d had it over 2 years) so I reset it by holding the volume key and power button. It was on charge at this point, and usually it does the shutting down process but the screen just went blank and the charge indicator disappeared. I tried to turn it back on with no avail, it was just blank and dead.
I had a spare phone so removed the SIM and switched devices and realize the phone didn’t have a memory card in it so all of my pictures and videos from the last 2 1/2 years are lost.
My husband took my phone to a phone shop to see if they could repair it. They tried replacing the battery, it didn’t work. They asked to send it off to their specialist’s but they were unsuccessful in getting the phone to power up. They had tried directly powering the phone by bypassing the battery but with no joy. Specialist’s have said the phone is not salvageable and the only option to recover the data would be to go down the chip-off recovery option. Is this something you could help with please? Like everyone, my pictures and videos are precious memories to me. They’re the memories of my girl’s being born, my Nan, my little girl’s first steps. I’m so annoyed with myself for not having a memory card in, or backing up the data. ( I didn’t realize android’s could back up for some daft reason.) I don’t care if the phone is not salvageable, I just want the images and videos back.

Samsung tablet recovery

My samsung tablet recently died and am am unable to access any of my data. i have tried everything including taking it for repairs. for now the only thing am interested in is the data on my Tab. I have read of the great work you do and i would really appreciate if you help me out.

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August 8th, 2021 at 9:39 am

Samsung data recovery SSD and Phone + more

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HP laptop with failed hard drive

Fujitsu 1TB drive, file structure occasionally visible. Not able to open files. I know of a data recovery service near Gelderd Road in Leeds and was wondering am I able to drive to the location and have a specialist examine my hard drive and extract the files?

Samsung SSDSamsung SSD data recovery

I have a dell laptop that has a samsung ssd pm830 2.5” 7 that i need data recovery on.
Installed on the laptop is symantec endpoint encryption.
I did an update and after a reboot once i log into symantec it will not boot into windows.
The drive has some files that i need. I can provide you with the password – do you have a hard drive repair service in Liverpool?

Data extraction from broken Samsung S6

I need data extracted from a Samsung S6 | SM-G920F
Customer tells that his brother died some time ago. The phone is broken.
He wants data extracted from the phone but does not have the password from the screen.
Can this phone recovery be done near to Northampton in the UK please.

Sony Vaio Recover Data

I have a harddrive with deleted photo’s. They are visible so I need them to be retrieved. My laptops hard drive has failed, it turns on with the laptop, but goes to the bios and stops running, and os won’t load. There’s not too much stored on the hardrive, but some pictures and documents which ideally I’d like to keep. Can you recover the files and directories from my crashed Sony Vaio laptop. I’m near Rushden Northampton

Data extraction

I’m unable to perform data recovery on my laptop hard drive due to it not initialising.
Do you have a Class 10 lab facility? – or access to one? I have a WD 2,5” SATA drive that I would like to get data extracted from.

I can provide the following:

– The drive itself
– A similar harddisk (same firmware and controller)
– A new 1TB USB drive (SATA) that can be used to store the recovered data to.

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May 21st, 2020 at 12:06 pm

Posted in Data Recovery Services

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Recover photos from hard drive and phone

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Need to recover photos from hard drive

We have a seagate external hard drive with around 300,000 images and some videos. For some reason that we cannot work out, it seemed to be reformatted to nfts from FAT because we can no longer read/write on a mac – only windows.
We bought a secondary hard drive 2tb also to transfer all of the photos and videos across and then reformat the original disk. However, when i attempted this – it didn’t seem to transfer all of the photos.
These photos have massive sentimental value and I was wondering what services you offer. Do you have a centre in Birmingham that recovers data and photos?
photos on a tabletIdeally we would like all of the images and videos safely moved onto another disk. Followed by the files and other stuff if possible but all the junk be removed, then the disk reformatted
I have attempted this at home but I’m not sure what went wrong.

Recover photos from phone

I recently smashed my phone and although it was working and receiving calls etc -the home button wasn’t working and i could not back it up to my lap top. I really didn’t want to lose a years worth of photos (a year in which my dad got cancer and i broke up with my boyfriend.. lots of special content on there including my voice diary and special videos of my father). I took it to Ismash to fix the screen. I thought if the screen was fixed then I could just go on and back up to iCloud..
It came back last night and was working – I was thrilled!! I was volunteering at a soup kitchen straight after so I put it in my pocket. Then when I looked at it again it was disabled.
What can you guys do. I have tried to update my phone but it is not working. I so so want this data. Do you think there is hope to recover it? How much would it cost?
Many thanks for keeping up with this rather emotional email! I will be so grateful if there is something you guys can do.

I’ve got a Samsung S7 on which the motherboard seems to have died. I had a lot of data and photos on an SD card but think I’ve left some photos on the internal memory that I would like to try and get back. Are you able to help? I am in Birmingham.

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December 12th, 2019 at 11:24 am

Forensic Data Recovery on Phones

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When it’s important to recover data in a way that allows it to be used legally, the process is known as forensic data recovery. Forensic data recovery is often used by the police to recover text messages that have been deleted from phones belonging to drug dealers and other types of law breaking individuals.

Here’s a post from North Yorkshire police’s HTCU () about their forensic data recovery procedures – https://www.northyorkshire-pcc.gov.uk/content/uploads/2016/10/Hi-Tech-Crime-Unit-Final-with-responses-Report.pdf

Here are some examples of recovering the data from broken mobile phones using forensic techniques.

forensic data recoveryI have an iphone SE and can’t access the phone because of screen issues. It doesn’t react to touch and there is also a grey vertical line on the screen. I’m interested in a quote for forensic data recovery and also repair+data recovery, and timings. There are messages on there that are deleted that need to be retrieved.

I was quad biking with my phone in my front pocket, the rain was hitting down hard and my phone got wet. it now does not seem to turn on or charge. I would like to retrieve my data if possible

My iPhone 6s is disabled. I have not backed it up recently. I do not have a trusted computer. There is no way I can back it up before recovering it – I don’t want to reset it as I will lose the data. Can you forensically recover the data for me before I reset it?

My phone (Samsung Galaxy S5) keeps rebooting constantly over and over again as soon as I turn the power on – it is stuck in a loop.
So, it seems that I cannot access any of the phone’s normal screen to back up my files. I tried to connect the phone to my computer to at least recover some files, but the computer does not seem to recognise it because of the rebooting issue – whereas before the icon for the phone would appear, now, it makes the sound signifying that something has just connected to the computer but then makes the sound signifying that it has disconnected, 1 second later.
I have many pictures and contacts on my phone that I really wish to forensically retrieve. If the phone can’t be put back to how it was before, I’d like them to be transferred onto something else, perhaps an SD card so I can put them on a new phone?
Is there anything you can do?
Could you please respond by email preferably, as I am unlikely to be at home during normal working hours. I am concerned about the legality of the data on the phone.

I have an old phone (Samsung Galaxy S7) which I’ve recently replaced but would like to recover some deleted photos and deleted WhatsApp and text messages from. Is that possible? Photos and texts/WhatsApp were all deleted in August 2017 and phone was replaced last week. Appreciate some may be overwritten but am hopeful of recovering some data?

Iphone 5: phone totally dead, won’t be recognised by computer + won’t charge
Possibly due to water damage (it was raining?)
Only want the photos from the last week of use! Thank you.
Contact via email preferable.

I dropped my Samsung s6 and the screen hasnt broken but he LCD underneath has been damaged and the screen has gone black. Its not unresponsive but i can see to use it. I need my photos and videos off of my phone as they are priceless and just had another baby so there are pics on there i really dont want to lose. Could you please let me know a price.

I have a smashed samsung s6 which I require the data from. The phone was broken in half but i save salvaged the memory chip klubg4g1bd from the logic board. Do you have the equipment to read this chip? i know the nuprog / dediprog reader is capable.

I accidentally dropped my Samsung S6 into the toilet about a month ago. It has never recovered. I wonder if there is anything data clinic can do for me in regaining all the information stored onto it forensically?, such as pictures, texts and phone numbers. I have no working number at the moment and would appreciate a response via email. I live in Northampton.

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November 18th, 2018 at 1:13 pm

Posted in Computer Crime

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