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Archive for the ‘recovery’ tag

Broken Transcend Storejet – Need to get the data back

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One of the most well known external hard drives in use today is the Transcend Storejet series of hard drives. In case you didn’t know, underneath the cover of all the different external hard drives available are standard hard drives made by Seagate, Western Digital or Toshiba. So really, all you’re buying is a pretty case and some packaging, but anyway there you go… So in this post we look at two instances of problems with Transcend Storejet hard drives requiring data / file recovery. Data recovery from this type of hard drive will usually cost in the region of £500.

Transcend StorejetI own a Transcend Storejet 25M3 1TB external hard drive. It is still functional but due to an accident the connection port for the device is damaged and the cable doesn’t lock into place (I have tried other cables). This results in the hard drive disconnecting with the slightest nudge or movement and/or a periodic freeze in data transfer of approximately +30 seconds every 10-20 mins. Can you fix this? If so How much would it cost me? – I live in Derby and frequently travel to Sheffield.

I am a video editor. Yesterday I was working on a project and the external HDD (a Storejet, made by Transcend) started to act weird when I was exporting 2 clips using 2 different softwares (on mac by the way). Afterwards I restated the laptop and the hdd was a bit slower to load all the files. I opened the hdd folder and I could see all my projects, in some of them I could see the content (jpg, mov) and in others it kept loading without showing any file. Also it takes ages to eject it. hope this help.

Photos lost after wipe and reinstall of windows 7. Everything else was backed up but the photos were forgotten. Recuva failed to find the files. 750gb mech drive (not ssd). I work in Sheffield and sometimes travel to Glasgow.

I dropped my external hard drive from like 40cm height on a hard floor. My computer can’t recognise it anymore now. The hard drive makes noises when plugged in to the computer.

At a certain point and for no apparent reason the Storejet drive ceased to be read or acknowledged by my mac or any other mac, but still turns on when plugged in. The presence of the drive could still be recognised by PCs but of course they cannot open or access the contents.
It has been connected to a computer several times since this happened.

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January 25th, 2019 at 2:01 pm

Data Recovery on Acer Aspire

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I knocked my Acer Aspire V5-573 off a table and the hard drive now makes clicks and takes me to a ‘default boot device missing or boot failed’ screen. And is then stuck on boot manager menu. I am thinking of buying a new laptop but I would like to be able to extract my documents first. Can I come to the London shop on Monday?

I have just downloaded windows 10 onto my hard drive and without realising deleted everything else from it. I had videos and photos stored on this hard drive from 2007 – present. Is there anyway that these can be recovered? I am in Manchester next week which is why I’m wanting to come to the London data recovery centre you mentioned in this post.

I used a Maxtor HX-M101TCB/GMR portable hard drive with my Acer Aspire laptop to store recordings from a Philips Freeview box which reformatted the portable drive and then died. The Maxtor isn’t recognised by my PC anymore but we would like to reuse it for my daughter’s college work. Is there any way to recover use of the hard drive and how much would that cost? I am not terribly concerned about saving the tv recordings on the hard drive, we would just like to be able to use the portable drive again.

I’ve got a Lacie 80GB hard drive which contains lots of family photos. The hard drive is quite old now, about 13 years and uses FireWire connections. I’ve tried connecting it to my iMac with a USB FireWire adaptor but the hard drive just shows an amber light and will not connect to the iMac and will not show in the Finder view. I need to get the data back on a Acer Aspire hard drive too.

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June 26th, 2018 at 10:02 am

Computer Data Recovery in Brighton

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I have a Seagate Backup Plus Portable Drive 1TB, model: SRD0SP0.
When I connect it to the laptop it makes a fast beeping sound and is not recognised by the laptop. I think the head is not in the parking area but I don’t know how to open it up to see. I have A LOT of data on there and I’m starting to panic. USB Drive won’t open and comes up with the message:
Location is not available
F:\ is not accessible.
The request could not be performed because of an I/O device error. It’s a home drive and I live just on the outskirts of Brighton, (between Hove and Lewes)

Brighton uk

I have a Macbook Pro, model no. A1278. Issue is that it switches itself off half way through the boot up. You can hear the initial chime sound and apple logo with the progress bar appears on the dispay. When the start up progress reaches around half way, the laptop shuts itself down. Therefore I am unable to acces to my laptop and recover the data. Please could you adive on this matter and give me quotation on how much this is going to cost me to fully recover the data from this laptop.

I’ve just dropped down my external hard disc and after that I can’t open it on any computer. I can hear knocking or ticking noise when the drive is powered on. It 500GB Buffalo Inc that I bought from a computer shop in Brighton
Model HD-PVU2.

Hard Drive recently started disconnecting while using my computer and started clicking on startup.The boot is paused while the device clicks but once it stops, the boot continues but no hard drive shows up in my computer, device manager or disk manager. Got some important information I was wanting to copy over to a secondary hard drive I own but lack of connections mean that I can’t do anything. I’ve tried all 6 sata ports on the mo/bo to no avail and at this point I don’t think there’s much I can do anymore.

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May 29th, 2018 at 9:36 am