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I’ve lost my data

without comments

I’ve recently had an email from UK hard drive specialists http://www.recover-deleted-data.co.uk/, I have a problem with my 5TB Seagate external hard drive. I can’t remember now how i formatted the disk once i bought it (it was maybe just few months ago, so it’s not even an old disk) but i was using it on my MacBook. It stopped working maybe a week ago. The only reason I can think of why, is that I knocked it down once or twice that same day but I didn’t drop it from any height, it was simply standing up on its side on the floor and I just accidentally knocked it down with my foot. But even after that it was working fine, when I needed to take it back to the bedroom I had problem ejecting it (i think because uTorrent app was using it), so I simply disconnected it without ejecting and after that I couldn’t get it working anymore. Once I connect it I can hear it start to spin it but after few seconds it just stops, but the blue light stays on. I don’t know much about these things, but i’m hoping (it looks like) no serious damage has been done and most importantly all my content is still there. I’m sure you deal with these kind of problems every day and you know how important for people is the data that was inside the drive so I don’t need to explain how important that is for me :D
I know you probably can’t tell what the problem is without seeing the drive, but since money is tight at the moment for us, I would like to know how much approximately you could charge for something like this?
You guys must be good, you’ve got great reviews, so I’d be pretty confident to leave it in your hands, because the content that’s in there means a lot to me, I couldn’t just accept losing pretty much anything what’s there..
Could you please let me know what you think of my situation, are there some risks to lose the data, and anything else that i should know about? I’m sorry for the silly questions, i’m just very worried. Sometimes not recognising external hard drive and even when it does it is showing no data.

Now, it doesn’t seem that there’s a serious problem with the hard drive – ie. it’s not a mechanical problem or an electronic problem. Instead it’s to do with data on the hard drive. It should be recoverable if you send it to a company like Recover Deleted Data.

Written by Betty

August 11th, 2017 at 4:22 pm

Posted in Data Recovery Services

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