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Computer Crime / Digital Discovery / CCTV Image Recovery / Computer Forensics

Inaccessible, errors and hard drives not recognised

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Inaccessible hard drive
I have a 500gb WD My Passport Ultra. It was used on a work PC for years and then I plugged it into a new home iMac to upload some data. Now my work PC cant access the drive. I plugged it back into the iMac to see if it would work there but it doesn’t. I have had the drive checked out on a PC by a repair specialist and was told that the drive registers on the PC and so there is no problem with the cable.

Error on I/O device
My Seagate 2tb external hdd has not been dropped or damaged started making clicking noises this was followed by and I/O device error message when trying to access the files. The hdd shows on my pc when connected but is not always allowing me to access files and when I can it took 30minutes to copy 90jpeg files to pc.
The hdd has approx 400gb of data on it mainly jpeg

USB not recognised
USB Flash Drive (Sandisk Cruzer Blade) cannot be used. When the pen drive is plugged into a Windows 10 laptop (tried on 2 PCs) it takes a while (roughly 30 seconds) and then gives the error message that it was not recognised – it says the device malfunctioned and is not recognised. The drive was working completely fine earlier in the day but now cannot be used on any windows 10 laptop or even the ps4 which it will typially be recognised on. There is a lot of important college work on that drive and getting it working or at least getting back the files is rather urgent. Please help me however you can and the ipswich office is within walking distance and so if it is possible I would very much like to bypass the delivery service and just bring it in (if you would allow that) since I really need those files.

Written by Betty

December 14th, 2017 at 12:24 pm