Data Replay Services

Computer Crime / Digital Discovery / CCTV Image Recovery / Computer Forensics

Data Clinic’s Local Data Recovery Offices

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The people at Data Clinic were kind enough to recently  restore the data from an external hard drive of mine that I’d dropped. Rather that charge me for their work they asked me to write a blog post about their local data recovery offices, so what I’ve done is to contact each Data Clinic office and ask them for some locally submitted questions about hard drive recovery. I’ve picked one per office so you can read typical questions about the types of faults people have on hard drives and phones.

Liverpool

External hard drive (Seagate Backup Slim Plus 2TB) dropped. Beeping sound audible when plugged into USB port. However, device not recognised by disk management. Tried different cables and PCs. I want to retrieve the data from the drive. Would like a data recovery quote and noticed you are based in Liverpool. I travel daily into the centre of Liverpool from Aigburth, (i actually live on Aigburth Road) so it’s quite convenient.

Bury, Manchester

I think someone has either dropped or pulled out my hard drive without ejecting properly. I thing its a mechanical failure as when plugged in it makes a buzzing noise then does nothing. I have tried it in several computers and no have recognised them. I am based in Wythenshawe in Manchester and can drive to your offices in Bury Manchester could you take a look at my hard drive while I wait?

Sheffield

WD 3TB hard drive, dropped, drive engages, lights active. Does not connect to computer or appear in device manager. Seeking quote for repair, however most likely I see you have a data recovery lab in Sheffield (http://www.dataclinic.co.uk/data-recovery-sheffield/), so therefore seeking clarification of costs and process? Assuming own replacement hard drive will need to be purchased before recovery can occur. I can all in at your Sheffield office tomorrow and leave the hard disk with you. I am in Chesterfield an know where the Portergate is so it should only take me about 20 minutes to get there.

London

Hard drive in my MacBook Pro (c.2012) stopped working (Grey screen with flashing file with ? in it). Had the hard drive replaced, but then technician had a problem transferring data from my old hard drive to the new one. I took it to another technician and he couldn’t access the data. I think both places have clicked on ‘repair drive’ and there haven’t seemed to be any problems with the hard drive itself, but I still cannot access the data. Could you have a look at the hard drive and see if you can access the data and transfer it to my computer’s new hard drive? I have so many photos/videos that mean a lot to me on that hard drive and I would love them back. I am near your Lombard store in London and can drop the hard drive in to you around 5.45 this evening? I am intending to catch the Tube to Bank and then proceed to Lombard Street on foot.

London 2
I have a fairly old WD external drive which has stopped connecting to my computer. I have tried it on a number of computers and with a number of USB cables but it is still not being recognised. I work near London Bridge not far from your Lombard Street Recovery Office.

Northampton

Hard drive contained/s over 33k of music files, photos, software and more. Drive was recently disconnected from my PC (Windows XP, SP3) and connected to a TV to watch a large movie file. Upon reconnection to the PC, the hard drive fails to appear upon connection and displays no files. I have tried to use ‘EaseUS Data Recovery‘ software, but my PC lacks processing power and raised a .virtual memory’ issue before halting the recovery process. I need a quote and timeline for diagnostics and recovery support…
I sent the drive away to be recovered, but where my home PC found 5 million files/data packets, the company found 80k, and the majority of them were unknown file formats. I asked the company not to complete an extraction as I was told to contact your data recovery centre in Northampton</>. Is it in the centre of Northampton? I am quite close on Moulton and also drive to Kettering too.
I am waiting for the drive to be returned from Wales, do you think you can help? I am keen to recover the music and the photos/memories.

Birmingham

My laptop hard drive broke down and has since been fixed, however I have lost all of the data and would like it to be restored. As my son lives in Sparkhill I took it a Birmingham data recovery company who reported “Unfortunately on this occasion it has not been possible to recover data from the failed hard disk drive. Today the HDD was opened and the platters were examined. There is obvious physical damage to the platter.”

Glasgow

Deleted all photos from Samsung Galaxy (thought they were all backed up on google cloud but they weren’t). I haven’t take any new photos since so I’m hoping I will still be able to recover them? Also, my iphone frezeed after I switched it off start getting very hot after 30min cooled down, since that is dead. Apple said thay can replace the phone but I will loose all my pictures and videos is any chance to retrive all my data about 45GB. I live in Edinburgh’s Exchange district but work near your hard drive recovery centre in Glasgow – is it ok for me to call in? If so, what time do your Woodside Place offices open?

Leeds

On Mon 19 Sep, factory data reset was accidently invoked on my Samsung Galaxy S6 Edge (64 GB) and when restarted I had lost all my data including Photos. Using online available tools I attempted self recovery of files but can only get my list of Contacts back. My phone is unlocked and rooted with SuperSU. Developer Options set to ON and USB debugging is selected.
Phone Details:
Model: Samsung Galaxy 6 Edge 64GMy phone is unlocked and rooted with SuperSU. Developer Options set to ON and USB debugging is selected.
Phone Details:
Model: Samsung Galaxy 6 Edge (64GB)
Model Number: SM-G925V
Android Version: 5.0.2
Build No. LRX22G.G295VVRU1AOC3
Network: EE
I wish to recover as many family photos/videos as possible from the phone. I live quite locally in Pudsey, West Yorkshire and if I get the phone to your Leeds data recovery office on Gelderd Road would you be able to look at it and retrieve the data for me please?

Written by Betty

September 26th, 2016 at 9:46 am