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Archive for November, 2016

About Phone and Disks

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I have an LG G4 mobile phone handset (bought as part of a contract August 2015).
At 2am 27th November it began bootlooping, which thanks to google I have learnt is a known fault with the phone. I have yet to go into the shop I got it from to see my options with them, however from forum posts they seem to send out a replacement handset/hard reset the phone and send it back
Stupidly I had my photos split over an sd card and internal memory, with most of them on the internal phone memory (along with all my numbers saved to the phone too).

Several different mobile phonesThere are some really sentimental photos on there that I know aren’t on my SD card, and am desperate to get them!
Due to the known fault, I am unable to get a laptop to recognise my phone as a device through the USB connection and cannot get them off myself
1 – is it possible for you to get them as it is now, or after a hard reset
2 – how much would it be?
Thank you

Hi My iphone 5s is stuck in DFU mode. There is on file (voice record) i need to save if still possible. apart from that i just need to get the phone going again. Please no call back, as the phone doesn´ work-

The HDD area of my work laptop took a knock whilst powered and working. It continued to work for a few minutes after but then froze and required a reboot. It emitted a BEEP sound upon reboot and never makes it to the Windows login but tells me:
Windows failed to start. A recent hardware or software change may be to blame.
Then it moves to a screen saying Windows is loading files….
Then moves to a blue windows screen but is unresponsive.
The HDD is a Seagate Momentus 5400.6, 250GB.
My IT department have installed a new HDD in my laptop but as I hadn’t backed up the old one for several weeks I would be interested in recovery if possible/cost effective.
Would appreciate email response initially as I cannot take calls at the moment.
I am based relatively local and could bring the HDD in on Wednesday.
Can you provide an indication of cost associated with the recovery and/or any guarantee offered?

I have taken my hard drive to an IT repair person, whose equipment stated it was 55% damaged and his equipment was unable to recover any files. He told me there may be more specialist equipment that can recover them. It’s a 320 GB hard drive and has been removed from the laptop. Could you give me an idea of how much this would cost? If you could drop me an email, that would be great. Kind regards, Katrina

I dropped my Seagate 2TB external hard-drive the other day and now it’s not powering on at all. I’m not sure if the drive itself is scratched or if it’s not able to power up. There’s no light coming on when I plug the power in, so assumed it was a power problem.
Do you think you would be able to take a look at it if possible?
An email response would be better than a phonecall if possible, thank you.

Written by Betty

November 30th, 2016 at 11:23 am

Posted in Data Recovery Services

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Data Recovery Tips

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Hi does anyone have any data recovery tips for fixing and retrieving the data from these devices?
I used the blogs posts of the Data Recovery Tips web site (http://data-recovery-tips.co.uk/blog/) for information.

Laptop dropped and picked up and carried on being worked on ok until the machine was power cycled when it wouldn’t come on.
Removed and plugged hard drive into another machine mounted in a USB adapter. Lots of stuff was successfully copied (or seemed to be: 50 out of 10k files are known to be cropped/partially copied, though the rest were confirmed to be successfully copied).
This then stopped working after a few hours.
I’m looking for a quotation, (cost if successful recovery of majority of data, cost if no recovery), and information on data protection & privacy procedures due to the personal financial information etc stored on the machine.

Apple Macbook ProI have a seagate 500gb portable hard drive and it’s not working at all. It’s makes noises when plugged into the usb port but it can’t be read at all. I would like to know if you could recover the data on it and how much it would cost.

Connected with mini usb, will not work. Just need data off.

Original hard drive in a mid-2009 15″ MacBook Pro (250Gb) failed with computer not booting. Apple shop confirmed the hard drive failed. Drive spins with no obvious clicking noises and I’ve performed some preliminary runs using PhotoRec which is able to recover some files and reports some bad sectors. I’m looking for a rough idea of prices, timescales and what you require.

I use an apple time capsule to make recovery back ups of my MacBook Pro. For some reason it has become corrupted and I can no longer access any old backups even though the disk is full of info still. The sparse bundle is locked and cannot be mounted and I don’t seem to be able to repair it. Do you think you can recover the old backups…there is 2 ½ years worth of backups on it.

Written by Betty

November 8th, 2016 at 11:14 am

Posted in Data Recovery Services

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